Privacy Policy

This Privacy Policy explains how True West Studioz ("we", "us") collects, uses and safeguards your information when you use our website and services.

Information we collect

• Information you provide — name, email, phone, company and project details when you request a quote, contact us, place an order or create an account.
• Payment information — processed securely by our payment providers (Paystack, PayPal). We do not store full card details on our servers.
• Usage data — anonymous, first-party analytics (pages viewed, referrer, approximate device type) via a visitor cookie. We do not store your IP address.

How we use it

• To provide, deliver and support the services you request.
• To respond to enquiries, send quotes, invoices and project updates.
• To improve our website and understand which content is useful (analytics).
• To send marketing emails only if you subscribe — you can unsubscribe anytime.

Cookies & tracking

We use a first-party cookie for anonymous analytics. With your consent we may also load Google Analytics and/or the Meta Pixel to measure and improve our marketing. You can decline via the cookie banner or your browser settings.

Sharing

We share data only with service providers who help us operate — e.g. payment processors (Paystack, PayPal), email delivery (Resend), and analytics (Google, Meta) where enabled. We never sell your data.

Your rights

You may request access to, correction of, or deletion of your personal data, and withdraw consent at any time. Contact us at info@twstudioz.com.

Data security

We use industry-standard measures including encryption in transit (HTTPS), encrypted storage of sensitive records, and access controls. No method is 100% secure, but we take protection seriously.

Contact

Questions about this policy? Email info@twstudioz.com.

This document is a general template and should be reviewed by a qualified professional to ensure it meets the laws applicable to your business.